JR Colombian Emeralds, located at 3755 Military Trail Suite 5A, Jupiter, Florida, specializes in creating exquisite custom engagement rings and providing top-quality jewelry services. The skilled team, led by Jorge Rodriguez, is known for exceptional customer service, which emphasizes one-on-one interactions to ensure clients' visions come to life.
With a collection of ethically sourced Colombian emeralds, the store offers a variety of unique, bespoke jewelry options tailored to individual needs. Customers can expect personalized guidance throughout the custom design process, with updates and confirmations to ensure satisfaction. They handle repairs and resizing in-house, supporting their customers through all aspects of the jewelry experience.
Operating hours are as follows:
- Monday to Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed
**Overall Sentiment from Online Customer Reviews:**
An analysis of the total 330 reviews indicates a strong positive sentiment of approximately 95%. Customers frequently express satisfaction with the quality of the jewelry and the helpfulness of the staff, particularly noting the pleasant experiences facilitated by Natalie and Jorge. There are some less favorable reviews regarding the handling of custom orders, reflecting a small percentage of negative feedback, around 5%.
Best Review:
One customer commended the team for their outstanding service and beautiful craftsmanship, noting a seamless experience during the custom design process, ultimately resulting in a stunning emerald ring that exceeded expectations.
Worst Review:
A customer reported dissatisfaction with a custom order, expressing concerns about the size and discrepancies in the finished product compared to expectations.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 97.5%
Total Customer Feedback Reviewed: 330