Provident Jewelry, located at 828 W Indiantown Rd, Jupiter, FL 33458, is a distinguished jeweler known for its exceptional engagement ring creation and unparalleled customer service. With a collection that includes luxurious timepieces and rare jewels, the store offers a variety of services including jewelry repair, watch repair, custom jewelry design, and professional appraisals. Customers have highlighted the outstanding expertise of staff members like Mateo, who has been noted for his personalized approach to custom projects.

The atmosphere at Provident Jewelry has been depicted as both welcoming and luxurious, with customers enjoying unique features like access to an exclusive cigar lounge during their visit. The jeweler operates in Palm Beach County and is dedicated to providing an exceptional shopping experience.

Over a combined total of 195 reviews, the sentiment among customers leans positively, with 80% expressing satisfaction with their experiences, while 15% remain neutral and 5% report negative experiences regarding pricing and service transparency.

Customers particularly praise the knowledgeable and friendly staff, as well as the quality of the jewelry. Some reviews indicate concerns about the value offered for trade-ins.

**Overall Sentiment from Online Customer Reviews:**
- Positive: 80%
- Neutral: 15%
- Negative: 5%

**Best Review:**
Lisa commended Provident Jewelry for its extensive selection and outstanding custom design services, highlighting the personal touch she received from Mateo, which resulted in a cherished heirloom piece.

**Worst Review:**
Diane expressed dissatisfaction regarding the pricing transparency and service received when trading in jewelry, feeling undervalued and frustrated with her experience.

**Operating Hours:**
| Day | Hours |
|-----------|----------------|
| Monday | 10 AM - 5 PM |
| Tuesday | 10 AM - 5 PM |
| Wednesday | 10 AM - 5 PM |
| Thursday | 10 AM - 5 PM |
| Friday | 10 AM - 5 PM |
| Saturday | 10 AM - 4 PM |
| Sunday | Closed |

**Staff Members Mentioned:**
- Mateo
- Julie
- Seth

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*