Jupiter Jewelry, located at 720 W Indiantown Road, Jupiter, FL 33458, is a well-regarded jeweler specializing in custom engagement ring creation and a broad selection of fine jewelry. The owner, Susanne (Sue) Orzech, along with her knowledgeable staff, is known for providing exceptional customer service and fostering a welcoming atmosphere. The store is open Monday to Friday from 10:00 AM to 6:00 PM and Saturday from 10:00 AM to 4:00 PM. Customers appreciate the personalized assistance during the ring design process, with several positive reviews highlighting the staff's expertise and willingness to accommodate various budgets and preferences.
Overall, Jupiter Jewelry has a strong positive reputation, with 65 reviews analyzed. Customer feedback indicates an approximately 85% positive sentiment, with about 10% neutral and 5% negative reviews.
Positive reviews emphasize the staff’s kindness, professionalism, and ability to create beautiful, customized jewelry. Negative reviews mention isolated instances of unresponsiveness and pressure sales tactics, which do not seem to reflect the general experience.
Best Review: A customer praised the exceptional service received from Valerie, noting her helpfulness and expertise during the engagement ring design process, making it a stress-free experience.
Worst Review: Another reviewer expressed disappointment with a negative interaction involving a pushy sales experience, which detracted from their overall impression of the shop.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| Opening Hours |
|-----------------------|
| Monday - Friday: 10:00 AM - 6:00 PM |
| Saturday: 10:00 AM - 4:00 PM |
| Sunday: Closed |
Staff members mentioned include Susanne Orzech and Valerie.
Positivity Score: 90%
Total Customer Feedback Reviewed: 65
Store Phone Number: 5617462100