Karat Jewelry Group, located at 9 E 1st St., Hinsdale, IL 60521, specializes in custom-designed engagement rings and exceptional customer service. With a reputation built on quality craftsmanship and personal attention, this family-owned business, founded by brothers Mark and Anton Zubkovkis in 2004, has earned a strong presence in DuPage County's jewelry scene. They utilize advanced design technology, including CAD, and offer a wide range of jewelry services. The store's operating hours are Monday to Friday from 10 AM to 6 PM, Saturday 10 AM to 5 PM, and closed on Sundays. You can reach them at (312) 854-3056.

The reviews from a total of 214 customers largely reflect high satisfaction, with many praising the attentive service and the beautiful engagement rings created. Customers frequently mention the artistic skills of the staff, especially Anton, who is recognized for his creativity and focus on customer preferences. However, some negative sentiments are noted, primarily regarding the pricing and wait times during peak periods.

Overall Sentiment from Online Customer Reviews:
Positive: 95%
Neutral: 3%
Negative: 2%

Best Review:
A customer detailed a pleasant experience with Anton at Karat Jewelry Group, praising his creativity in designing a unique engagement ring and noting the final product surpassed their expectations.

Worst Review:
One customer expressed dissatisfaction with the longer lead time for special orders, indicating that it affected their overall experience despite acknowledging the quality of the work.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Opening Hours**
- Monday: 10 AM - 6 PM
- Tuesday: 10 AM - 6 PM
- Wednesday: 10 AM - 6 PM
- Thursday: 10 AM - 6 PM
- Friday: 10 AM - 6 PM
- Saturday: 10 AM - 5 PM
- Sunday: Closed

Staff Members: Mark Zubkovkis, Anton Zubkovkis