Caffray Jewellers in Hinsdale IL

Caffray Jewellers is an independent jewelry store located at 14 Grant Square Ste B, Hinsdale, IL 60521, in DuPage County. With a focus on custom engagement rings and personalized service, this jeweler has been a staple in the community since 1981. Owned by Dave and CJ, Caffray Jewellers specializes in creating unique, one-of-a-kind engagement rings tailored to the customer's vision.

Caffray Jewellers transitioned to an appointment-only model in March 2023, allowing for more personalized consultations and ensuring that clients receive dedicated attention for their custom jewelry needs. The process begins with a free consultation to discuss design ideas and the incorporation of personal gems. The skilled staff guides customers through each step, from initial sketches to the final polished piece, ensuring a memorable custom jewelry experience.

The store has garnered 13 reviews, indicating a mix of customer sentiment.
Overall Sentiment from Online Customer Reviews:
Positive: 46%
Neutral: 23%
Negative: 31%

Positive reviews often highlight the exceptional custom designs and high-quality service, noting the owner's attentiveness and craftsmanship. Conversely, some negative feedback points to experiences of insufficient customer service and misrepresented products, which has raised concerns among buyers.

Best Review: Kim noted that Caffray was her go-to for all jewelry needs and praised their excellent service and unique creations.

Worst Review: Kimberly expressed serious dissatisfaction, alleging she was sold a ring misrepresented as 14K gold, which turned out to be gold-plated with cubic zirconia.

Hours of Operation:
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 12:00 PM - 7:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed

Staff Members: Dave, CJ
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.