Sterling & Knight Jewelry & Pawn, located at 244 E. Ogden Ave, Suite 114, Hinsdale, IL 60521, stands out as a premier destination for those seeking to create the perfect engagement ring. With a reputation for exceptional customer service, the jeweler specializes in custom jewelry design, particularly focusing on unique and personalized engagement rings. The experienced team, led by owner Ford Sunderland, is known for their professionalism and extensive knowledge in the jewelry market, ensuring that clients receive thoughtful guidance throughout the design process.
Operating across Cook, Du Page, and Will counties, Sterling & Knight also offers a range of services, including cash loans on jewelry, electronics, and musical instruments. Customers can expect a clean and welcoming environment where they feel valued. The store's skilled staff, including well-regarded team members such as Izzy, Yesenia, and Edwin, are committed to providing tailored solutions to meet individual needs.
Overall Sentiment from Online Customer Reviews:
Positive sentiment stands at approximately 80%, while neutral responses hover around 10%, and negative sentiments are at about 10%. Customers frequently highlight the helpfulness and friendliness of the staff, along with their fair pricing and transparency during transactions.
**Opening Hours:**
| Day | Time |
|-----------|------------------|
| Monday | 10:00 AM - 6:00 PM|
| Tuesday | 10:00 AM - 6:00 PM|
| Wednesday | 10:00 AM - 6:00 PM|
| Thursday | 10:00 AM - 6:00 PM|
| Friday | 10:00 AM - 6:00 PM|
| Saturday | 10:00 AM - 3:00 PM|
| Sunday | Closed |
Staff Members:
- Ford Sunderland
- Izzy
- Yesenia
- Edwin
Best Review:
A customer praised the staff for their exceptional service, highlighting that the team was knowledgeable and provided a fair price when selling jewelry, making the experience enjoyable.
Worst Review:
One review expressed disappointment, noting that a certain staff member was not as friendly as expected and was unable to provide much information, leading to a less satisfactory experience.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 747
Store Phone Number: 6303215600