Kassab Jewelers, located at 9306 SW Washington Square Rd, Tigard, OR 97223, is a well-regarded jewelry store specializing in engagement ring creation and custom jewelry design. With a focus on quality materials and exquisite craftsmanship, the store offers a wide range of services, from custom engagement rings to jewelry repairs. The knowledgeable staff, including notable team members such as Kevin, Michael, and Cody, are praised for their exceptional customer service and commitment to helping clients find the perfect ring for their special occasions.

The store has received a total of 282 reviews, showcasing a mix of positive and negative sentiments. Customers have highlighted the attentive and personalized service provided by staff, particularly in the engagement ring selection process. However, some reviews also indicate experiences of less satisfactory service, noting issues with communication and responsiveness.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Positive reviews commonly commend the staff's expertise, helpfulness, and the overall quality of the rings. In contrast, the negative feedback typically cites frustrations with follow-up communication and perceived pressure during the sales process.

Best Review:
A customer named Scott praised Kassab Jewelers for their outstanding service during the engagement ring buying process. He highlighted the knowledgeable staff who made him feel comfortable and assisted him in selecting the perfect ring, which turned out to be even more beautiful than he expected.

Worst Review:
Kathy expressed dissatisfaction with her experience at Kassab Jewelers, describing the service as lacking in responsiveness and follow-up. She felt neglected during her attempts to inquire about an engagement ring, leading her to feel frustrated with the all-around customer service.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| Opening Hours |
|--------------------|
| Monday - Friday: 10:00 AM - 9:00 PM |
| Saturday: 10:00 AM - 9:00 PM |
| Sunday: 11:00 AM - 7:00 PM |

Staff members include Kevin, Michael, and Cody.