Nour Jewelers, located at 11535 SW Pacific Highway, Tigard, OR 97223, is a jewelry store known for its specialization in 18k, 21k, and 22k gold jewelry, offering custom engagement ring creation and repair services. Customers appreciate the shop's reputation for high-quality products and reasonable prices. The owner, Rana, has garnered a loyal clientele for her honesty and attentiveness, particularly when assisting in custom pieces, including culturally significant designs. Notably, the store operates by appointment only, which ensures personalized service but may lead to wait times during busy periods.
Operating Hours:
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 11:00 AM - 7:00 PM
- Saturday: 11:00 AM - 7:00 PM
- Sunday: 11:00 AM - 7:00 PM
- Monday: Closed
The store has received a total of 28 reviews, with sentiments indicating a mixed atmosphere.
Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 15%
Negative: 25%
Some customers have praised the beautiful selection and the personalized service, noting that Rana takes the time to explain cultural details and offers a warm atmosphere. However, a portion of reviews highlights issues with customer service, especially regarding communication, with a few customers expressing frustration over being turned away due to appointments.
Best Review:
Pamela highlighted the beautiful jewelry and excellent customer service, appreciating Rama's willingness to explain cultural nuances and stating that her experiences have kept her returning for jewelry purchases.
Worst Review:
Fatma expressed dissatisfaction with the customer service, indicating experiences that felt disrespectful despite her enjoyment of previous purchases.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 67.5%
Total Customer Feedback Reviewed: 28
Store Phone Number: 5039543109