Helzberg Diamonds, located at 9618 SW Washington Square Rd, Tigard, OR 97223, is a well-regarded jewelry store specializing in engagement ring creation and exceptional customer service. With a focus on providing a personalized experience, the store offers a range of services, including customizable engagement rings, expert appraisals, and repair services for all types of jewelry. The knowledgeable staff, including noted associates like Alex and Shannon, are known for their welcoming demeanor and commitment to helping customers find the perfect pieces for their special occasions.

Operating in Washington County, the store has received mixed reviews, with an overall sentiment reflecting both positive and negative experiences.

Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 20%
Negative: 15%

While many customers commend the store for its friendly and attentive staff along with the beautiful selection of jewelry, others express frustration with service delays and issues related to item quality.

**Opening Hours:**
- Tuesday: 10:00 AM - 9:00 PM
- Wednesday: 10:00 AM - 9:00 PM
- Thursday: 10:00 AM - 9:00 PM
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 7:00 PM
- Monday: 10:00 AM - 9:00 PM

**Staff Members:**
- Alex
- Shannon

Best Review:
A satisfied customer highlighted the exceptional service received from Alex, noting how he assisted in finding the perfect engagement ring while providing clear guidance on various options available.

Worst Review:
A customer reported disappointment regarding the service quality, mentioning multiple delays in receiving a repaired ring and issues around communication with the staff.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.