Kay Jewelers, located at 1850 Apple Blossom Dr, Winchester, VA 22601-5187, is a prominent destination for engagement ring creation and a wide range of jewelry services. With a focus on customer service, the store operates under skilled staff, including Priscilla, Jared, and Annie, who are frequently praised for their professionalism and assistance in finding the perfect ring.

The store offers various services including custom and special orders, repairs, appraisals, and maintenance to ensure each piece remains beautiful for years to come. The friendly atmosphere makes it a pleasant experience for customers looking to create their dream engagement ring.

Operating Hours:
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM

Customer feedback comprises a total of 105 reviews.

Overall Sentiment from Online Customer Reviews:
Positive reviews indicate satisfaction with staff service and selection, while negative sentiments often revolve around issues with repairs and communication. Positive sentiment: 65%, Neutral: 20%, Negative: 15%.

Best Review:
Timothy noted that the selection, quality, and pricing at Kay Jewelers were better than competitors, appreciating the exceptional customer service he received.

Worst Review:
A customer named Jesse expressed frustration regarding a wedding band experience, detailing issues with the store's staff and dissatisfaction with the product, stating it caused significant disappointment.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.