HomeStore LocatorVAWinchesterZales Jewelers - Apple Blossom Mall
85% Score | Zales Jewelers - Apple Blossom Mall, Winchester, VA

Zales Jewelers, located at 1850 Apple Blossom Drive, Ste. N141, Winchester, VA 22601-5187, offers a variety of services centered around creating exquisite engagement rings. This trusted jewelry retailer has been a cornerstone in the industry since 1924, focusing on high-quality items and personalized service. The store provides options for custom engagement rings, jewelry cleaning and inspection, resizing, and other repair services. With a knowledgeable and friendly staff, customers can expect expert assistance in finding the perfect piece or creating a bespoke ring that reflects unique preferences.

In the Winchester area, Zales operates with a reputation for dedicated customer service, and employees like Allison and Laykin stand out in reviews for their attentive care and expertise. The store's ambiance makes it a welcoming space for clients seeking to make significant purchases. However, experiences vary, as a few customers have noted dissatisfaction with service responses and repair issues.

Operating hours are as follows:

| Day | Hours |
|-----------|--------------------|
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 6:00 PM |
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |

Overall Sentiment from Online Customer Reviews:
The sentiment analysis from online reviews indicates a mixed response, with approximately 80% positive, 10% neutral, and 10% negative feedback.

Best Review:
Meadow commended the staff's brilliant and caring approach, highlighting Laykin's exceptional help in choosing the perfect gift for her daughter.

Worst Review:
Tracy expressed disappointment with the rudeness and unprofessionalism of some employees, stating her determination to take her business elsewhere.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Positivity Score: 85%
Total Customer Feedback Reviewed: 51

Disclaimer:
 Willyou.net is an independent platform providing factual, publicly available information about jewelers. We are not affiliated with, endorsed by, or sponsored by the jeweler listed. Details are for informational purposes only; please verify directly with the jeweler before making decisions. Willyou.net is not responsible for transactions or services provided by the jeweler.
Zales Jewelers - Apple Blossom Mall
Zales Jewelers - Apple Blossom Mall
85%
Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.
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Zales Jewelers - Apple Blossom Mall
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