KAY Jewelers in Auburn, NY, located at 217 Grant Ave., Suite 2, is an established jewelry store renowned for its service in engagement ring creation. With a commitment to providing quality craftsmanship and a wide selection of fine jewelry, KAY Jewelers aims to assist customers in finding the perfect engagement ring tailored to their needs. The store also offers various services including jewelry maintenance and repair, custom and special orders, diamond upgrades, and appraisals. With a skilled team, customers can expect personalized attention to ensure a memorable shopping experience.

The store operates in Cayuga County and can be reached at (315) 255-2266. KAY Jewelers has garnered a total of 102 reviews, indicating a robust customer interaction.

Operating Hours:
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM
- Monday: 10:00 AM - 8:00 PM

Staff members mentioned include Patrick, Theresa, and Jennifer, who are noted for their professionalism and customer service.

Overall Sentiment from Online Customer Reviews:
The overall sentiment from online customer reviews is predominantly positive, with approximately 80% of the feedback being favorable. Around 15% can be classified as neutral, while 5% reflect negative experiences.

Best Review:
Michael noted that buying gifts was a delightful experience, highlighting the great treatment and a 20% discount he received during his visit.

Worst Review:
Adrian expressed frustration about the handling of a return, citing poor service from the management at the Auburn location.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.