Kay Jewelers, located in Burnsville Center, Burnsville, MN, is a well-established jewelry store specializing in the creation of engagement rings and a variety of fine jewelry. The store operates under the phone number +1 952-892-6008 and is known for its retail offerings, which include engagement rings, timepieces, and designer collections.

With a total of 32 online reviews, the overall sentiment showcases a mix of positive and negative experiences among customers. Positive feedback often highlights the attentive and helpful staff, with some reviewers appreciating the assistance in selecting beautiful pieces for special occasions. However, negative sentiments frequently point towards issues with customer service, specifically regarding slow service and difficulties with communication, particularly when attempting to arrange repairs or returns.

**Overall Sentiment from Online Customer Reviews:**
- Positive: 50%
- Neutral: 20%
- Negative: 30%

**Best Review:** A customer, Brian Wene, commended the staff's exceptional assistance in helping him select a meaningful gift for his girlfriend's birthday, praising their expert guidance and a vast selection of jewelry.

**Worst Review:** On the other hand, a negative review by Kimberly M. expressed dissatisfaction with the store's handling of a layaway situation, claiming that the staff was unhelpful and dismissive regarding price discrepancies.

**Opening Hours:**
- Monday to Saturday: 10 AM - 9 PM
- Sunday: 12 PM - 6 PM

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*