Rogers & Hollands Jewelers, located at 1178 Burnsville Center, Burnsville, MN 55306, offers a range of jewelry services with a particular emphasis on engagement ring creation. With over 100 years in the jewelry business, this family-owned store has built a reputation for not only crafting beautiful engagement rings but also providing personalized service to its customers. The team is known for being friendly and dedicated to helping clients find the perfect piece for their needs. The store operates in Dakota County and serves its community with various jewelry options, from custom designs to fine gemstone pieces.

The overall sentiment from online customer reviews:
Positive: 64%
Neutral: 16%
Negative: 20%

Common praise revolves around the knowledgeable and helpful staff who go the extra mile to ensure customer satisfaction. However, some customers have expressed frustration regarding service delays and issues with product quality, particularly concerning engagement rings.

Best Review: A customer highlighted their positive experience with the attentive service provided by the team, noting how they helped find the perfect engagement ring and acknowledged their long-standing relationship with the store.

Worst Review: Another customer shared dissatisfaction, recounting multiple incidents of diamonds falling out of their ring shortly after purchase, feeling that their concerns were not adequately addressed by the management.

**Hours of Operation:**
| Day | Hours |
|---------|---------------------|
| Monday | 11:00 AM - 7:00 PM |
| Tuesday | 11:00 AM - 7:00 PM |
| Wednesday | 11:00 AM - 7:00 PM |
| Thursday | 11:00 AM - 7:00 PM |
| Friday | 11:00 AM - 7:00 PM |
| Saturday | 11:00 AM - 7:00 PM |
| Sunday | 12:00 PM - 6:00 PM |

Staff members mentioned include Pete and Champagne, who received commendations for their exceptional customer service.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.