Kay Jewelers Champlain Centre in Plattsburgh NY

KAY Jewelers in Plattsburgh, NY is a reputable jewelry store located at 60 Smithfield Blvd., Ste. B102, serving the community with a wide variety of engagement rings and related services. Customers can reach them at (518) 561-8805, and they operate with convenient hours throughout the week.

The staff here are recognized for their exceptional service, with many positive reviews highlighting their friendly and knowledgeable approach. Reviewers frequently mention the helpfulness and patience of employees, making the engagement ring creation process a pleasant experience. This store offers a range of services including custom designs, ring repairs, diamond upgrades, and appraisals. It operates in Clinton County.

However, not all feedback is positive, with some customers expressing dissatisfaction with product quality and customer service in certain instances. While overall sentiment reflects a generally positive experience, criticisms do exist regarding specific incidents of service.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%

**Highlight Reviews:**
Best Review: Amanda commended the staff's friendliness and personalized attention, noting exceptional help received during her visit, particularly from Marissa.
Worst Review: Sarah criticized the product quality and customer service, specifically mentioning issues with her engagement ring that arose shortly after purchase.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Opening Hours:**
| Day | Hours |
|-----------|------------------------|
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 7:00 PM |
| Monday | 10:00 AM - 8:00 PM |

Staff members mentioned in reviews include Marissa and Sierra.