Kay Jewelers East Viking Plaza Cedar Falls IA

KAY Jewelers, located at 306 Viking Plaza Dr., Ste. C, Cedar Falls, IA 50613, is a reputable jewelry store specializing in engagement ring creation. The store is known for its expert consultation service, offering personalized assistance to customers seeking the perfect engagement ring. KAY Jewelers prides itself on having a knowledgeable staff that ensures a superior shopping experience, helping clients find the ideal piece from their extensive collection of engagement rings, wedding bands, and other fine jewelry.

Operating in Black Hawk County, this store remains a favored choice for many. Customers appreciate the swift and efficient service, particularly regarding jewelry repairs and customization options, including special orders and diamond upgrades. The commitment to quality service is evident, with team members often going the extra mile for customers.

Operating Hours:
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 10:00 AM - 8:00 PM

Phone: (319) 277-2475

Overall Sentiment from Online Customer Reviews:
The review atmosphere for KAY Jewelers is predominantly positive. In analyzing over 117 reviews, approximately 85% reflect positive experiences, with 10% neutral and 5% negative. Customers frequently commend the friendly and knowledgeable staff for their helpfulness and accommodating nature.

Highlight Reviews:
Best Review: Matthew commended the staff for their selection and overall great experience, noting their helpful attitude during his shopping process.
Worst Review: A customer expressed dissatisfaction with the lengthy wait times, stating that they had encountered several delays during their visits, resulting in frustration.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.