LR Jewelers, located at 323 Main St, Cedar Falls, IA 50613, is a well-respected jewelry store in Black Hawk County known for its exceptional engagement ring creation and service. With a solid rating of 4.9, based on 87 reviews, customers consistently praise the knowledgeable staff and extensive selection of beautiful jewelry. The store specializes in personalized engagement rings, offering custom designs to bring each customer's vision to life. The owner, Larry Rasmussen, along with his experienced team, including Drew, Kayla, and Andy, provides a family-friendly atmosphere and expert service that keeps clients returning.
The various services provided include ring sizing, repairs, and appraisals, ensuring that all jewelry needs are met in-house. Customers appreciate the friendly service and reliability, often highlighting how the staff goes above and beyond in their efforts. However, there are noted instances of dissatisfaction regarding customer interactions, with some individuals reporting rudeness from staff during less busy periods.
Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%
Best Review: One customer, Marykaye, expressed gratitude for the excellent service provided when restoring a family heirloom, emphasizing the pleasant experience and satisfaction with the ring restoration.
Worst Review: In contrast, a reviewer named Maggie criticized the staff for being unhelpful and disrespectful when she visited, feeling she was laughed at after her inquiries.
Opening Hours:
- Tuesday: 9:30 AM - 5:30 PM
- Wednesday: 9:30 AM - 5:30 PM
- Thursday: 9:30 AM - 7:00 PM
- Friday: 9:30 AM - 5:30 PM
- Saturday: 9:30 AM - 3:30 PM
- Sunday: Closed
- Monday: Closed
Staff members: Larry Rasmussen, Drew, Kayla, Andy.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 87