Precieux Art Jewelers, located at 6015 University Ave, Cedar Falls, IA, is renowned for its designer and custom engagement rings, along with an extensive selection of medium to high-quality loose diamonds. The skilled team, known for their exceptional customer service, specializes in creating stunning engagement rings tailored to each customer's unique vision. Customers have praised the craftsmanship and responsiveness of the staff, particularly highlighting the expertise of Andy, who is noted for his creativity and attention to detail.
However, some reviews mention concerns with after-purchase service, particularly regarding repairs and resizing, as well as issues with product quality that left customers feeling dissatisfied. The store has received a total of 16 reviews, with sentiments reflected in both positive and negative experiences.
Overall Sentiment from Online Customer Reviews:
Positive: 62%
Neutral: 19%
Negative: 19%
Best Review: Carrie praised the quality of the jewelry and lauded the exceptional customer service, mentioning the creative prowess of Andy in understanding her desired design perfectly.
Worst Review: Amanda expressed disappointment regarding the service after purchasing an expensive wedding ring, highlighting the problem of diamonds falling out and the lack of support in addressing her concerns.
Operating Hours:
| Day | Hours |
|-----------|--------------|
| Monday | Closed |
| Tuesday | Closed |
| Wednesday | Closed |
| Thursday | Closed |
| Friday | Closed |
| Saturday | Closed |
| Sunday | Closed |
Staff Members Mentioned: Andy
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 71.5%
Total Customer Feedback Reviewed: 16
Store Phone Number: 3192770717