Kay Jewelers Fourth Creek Crossing, Statesville, NC

Kay Jewelers, located at 187 Turnersburg Hwy., Ste. C, Statesville, NC 28625-2721, operates in Iredell County and provides an array of jewelry services focusing on engagement ring creation. With a commitment to superior customer service, the professional staff is knowledgeable and ready to assist customers in selecting the perfect ring for their special occasions.

Operating hours are as follows:
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM
- Monday: 10:00 AM - 8:00 PM

Services offered at this location include custom jewelry design, jewelry maintenance and repair, diamond upgrades, gold exchanges, and certified appraisals. Most reviewers express a blend of sentiments towards the store, emphasizing its friendly staff and good selection alongside some criticisms regarding service experiences, particularly related to customer support and management interactions.

Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 15%
Negative: 25%

Best Review:
Amberly commended the staff for their outstanding customer service, indicating a high level of satisfaction with her experience at Kay Jewelers in Statesville.

Worst Review:
ShaTasha expressed frustration over a refund issue, stating that the process took too long and felt that management did not adequately compensate her husband for the inconvenience.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.