R. Gregory Jewelers, located at 122 W Broad Street, Statesville, NC 28677, is a distinguished jeweler in Iredell County, renowned for its exceptional engagement ring creation services. Established in 1981, this family-owned business provides a personalized experience, helping clients design unique engagement rings and wedding bands. The staff, including Matt and Kim, is noted for their professionalism, knowledge, and commitment to customer satisfaction. Their services encompass custom jewelry design, repair, and a wide selection of fine jewelry, making them a go-to destination for any jewelry-related needs.
With a high customer rating of 4.9 from 204 reviews, the atmosphere is described as welcoming and friendly. Customers frequently praise the attentive service and quality craftsmanship. Notably, the store is open from Tuesday to Friday, 10 AM to 5 PM, and Saturday from 10 AM to 2 PM, remaining closed on Sunday and Monday.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Customers express overwhelmingly positive experiences, emphasizing the helpfulness of the staff and the quality of the jewelry. However, a few reviews highlight concerns regarding pricing compared to other local retailers, which suggests a need for potential customers to compare costs.
Best Review:
William praised R. Gregory Jewelers for their excellent service, superior quality, and selection, specifically highlighting the pressure-free experience during his engagement ring purchase.
Worst Review:
L S. noted that while the staff was friendly, the quoted price for a repair was significantly higher than others, which led to a preference for seeking options elsewhere.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| Operating Hours |
|--------------------------|
| Sunday-Monday: Closed |
| Tuesday-Friday: 10 AM - 5 PM |
| Saturday: 10 AM - 2 PM |
Staff members mentioned: Matt, Kim.
Positivity Score: 90%
Total Customer Feedback Reviewed: 207
Store Phone Number: 7048728941