KAY Jewelers is a well-regarded jewelry store located at 3101 PGA Boulevard, P207, Palm Beach Gardens, FL 33410-2820. With a focus on creating exquisite engagement rings, this establishment offers a variety of services, including custom orders, jewelry maintenance and repair, diamond upgrades, and appraisals. Customers can enjoy shopping with knowledgeable staff members who are dedicated to providing an exceptional shopping experience.

Operating in Palm Beach County, KAY Jewelers is known for its extensive selection of wedding and engagement rings along with personalized jewelry options. The store's hours are as follows:

| Day | Hours |
|-----------|--------------------|
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 12:00 PM - 6:00 PM |
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |

With a total of 89 reviews, KAY Jewelers boasts a reputation for great customer service, particularly highlighting the friendliness and expertise of staff members like Marilyn and Veronica. Positive reviews commend the store for its accommodating staff and helpful service in selecting engagement rings. However, some reviews point to issues with the product quality and customer service complaints, indicating areas for improvement.

Overall Sentiment from Online Customer Reviews:
The overall sentiment from customers appears favorable, with an estimated 75% positive, 15% neutral, and 10% negative feedback.

Best Review:
A customer named Elizabeth praised Veronica for her patience and smooth shopping experience while purchasing engagement jewelry, noting her repeated satisfaction at the store.

Worst Review:
Kandace expressed disappointment, stating that the store ruined a surprise gift from her husband due to poor communication and service.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.