Zales Jewelers, located at 3101 PGA Blvd., Ste. C 123, Palm Beach Gardens, FL 33410-2820, offers exceptional services for those looking to create the perfect engagement ring. With a commitment to quality and customer service, Zales has been a prominent name in the jewelry industry since 1924. The store specializes in a wide range of fine jewelry, including customizable engagement rings and an array of wedding bands, allowing customers to bring their unique visions to life.

Customers can expect a range of services, including in-store ordering, custom jewelry design, jewelry and watch repair, cleaning and inspection, and trade-in opportunities for previously purchased items. The staff at Zales is knowledgeable and generally well-reviewed, aiming to provide a pleasant experience while assisting clients in finding their dream rings.

Operating in Palm Beach County, Zales has been noted for its focus on customer care, although the experiences have varied. Positive reviews often highlight the attentive and helpful staff, with names like Donna and Lindsay standing out for their exceptional customer service. However, some customers have reported frustrating experiences regarding wait times and service quality.

Overall Sentiment from Online Customer Reviews:
Positive: 45%
Neutral: 20%
Negative: 35%

Opening Hours:
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM

Staff Members:
- Donna
- Lindsay

Best Review:
Angela praised the staff's warmth and professionalism. She mentioned that Donna and Cat consistently provide excellent service, making her feel valued as a customer.

Worst Review:
Elycia expressed disappointment with her experience, describing the service as rude and unhelpful. She felt belittled by the staff, impacting her overall satisfaction with the store.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.