The Jewelry Shop located at 10929 N Military Trail, Palm Beach Gardens, FL, specializes in custom engagement ring creation and a variety of jewelry repair services. With a team boasting over 65 years of combined experience, this full-service shop is renowned for its exceptional craftsmanship and personalized service. The knowledgeable staff, including skilled artisans and the owner Eric, are dedicated to helping clients design unique pieces that reflect their individual styles.
With a solid reputation supported by 118 reviews, customer feedback highlights a balance of positive and negative experiences. On the positive side, many customers praise the shop for its quality repairs, friendly atmosphere, and creative custom designs, making it a go-to place for engagement rings and jewelry services. Conversely, some reviews express concerns about pricing, feeling that certain repairs were overpriced compared to competitors.
Overall Sentiment from Online Customer Reviews:
Positive: 82%
Neutral: 10%
Negative: 8%
Opening Hours:
- Monday: Closed
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed
Staff Members:
- Eric (Owner)
Best Review:
A customer commended the Jewelry Shop, noting the high-quality repair work and the creativity and patience of the staff. They expressed satisfaction with the professionalism displayed during their visit, which made them eager to recommend the store to others.
Worst Review:
A reviewer criticized the store for its high repair costs, describing an experience where they were quoted $150 for a simple earring repair, which they felt was exorbitant compared to another local jeweler who charged significantly less.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.