Kay Jewelers in Flint, Michigan, located at 3241 S Linden Rd, Genesee Valley Center, is a prominent jeweler specializing in engagement ring creation and personalized jewelry services. With a dedicated team, including knowledgeable staff who are often described as friendly and helpful, the store prides itself on its commitment to customer satisfaction. The jeweler offers a variety of services, including custom and special orders, jewelry maintenance and repair, diamond upgrades, gold exchanges, and appraisals.

Operating in Genesee County, the store features a diverse selection of engagement rings, wedding bands, and other fine jewelry, catering to various tastes and budgets. The skilled personnel are empowered to provide guidance to customers, ensuring a pleasant shopping experience. The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM. For inquiries, customers can reach the store directly at (810) 733-5110.

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 50%
Neutral sentiment: 25%
Negative sentiment: 25%

Customers appreciate the engaging service and the extensive selection, but there are some criticisms regarding customer experiences and management.

Best Review: A customer praised the staff for providing excellent service while helping them find the perfect engagement ring, highlighting their professionalism and product knowledge, especially mentioning Jerry’s assistance.

Worst Review: Another customer expressed frustration with poor customer service after a delay in getting their engagement ring and wedding band repaired, indicating that the team failed to fulfill their commitment in a timely manner.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Opening Hours:**
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 8:00 PM
Thursday: 10:00 AM - 8:00 PM
Friday: 10:00 AM - 8:00 PM
Saturday: 10:00 AM - 8:00 PM
Sunday: 11:00 AM - 7:00 PM

Staff Members:
- Jerry