Located in Flint Township, Michigan, Zales Jewelers at Genesee Valley Center specializes in providing a wide variety of diamond and precious jewelry, with a particular focus on engagement ring creation. Customers have noted the chain's longstanding reputation as America's diamond store since 1924, emphasizing their commitment to quality and customer service. The store’s exact address is 3269 S Linden Rd Ste. 520, Flint, MI 48507, and the phone number is +1 810-230-2489.

While the Zales location has garnered mixed feedback, with a total of 94 reviews, it highlights a range of experiences. Positive reviews mention the helpfulness of staff such as Sheynell, who has been praised for assisting customers in selecting the right engagement ring and providing excellent service throughout the process. Many have expressed satisfaction with the quality of the jewelry and the overall friendly atmosphere.

Conversely, some reviews reflect negative experiences, particularly regarding wait times for repairs or resizing, and issues with customer service. A few customers have reported dissatisfaction with the handling of orders and difficulty with communication.

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 55%
Neutral sentiment: 30%
Negative sentiment: 15%

Highlights of the reviews indicate a solid mix of customer satisfaction and areas for improvement.

Best Review:
Lisa remarked positively on her experience with Sheynell, noting that the associate helped guide her in selecting an engagement ring and set her up with a great warranty, making the process easy and comfortable.

Worst Review:
Crystal shared disappointment regarding her experience with a return, stating that the store's inability to provide a cash refund led to frustration, as she had to wait for a check for compensation.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| Opening Hours |
|----------------|
| Monday - Saturday: 11 AM - 7 PM |
| Sunday: 12 PM - 6 PM |

Staff members mentioned include Sheynell.