Kay Jewelers in McDonough, GA, is renowned for its expertise in engagement ring creation and a broad range of jewelry services. Located at 1802 Jonesboro Rd, McDonough, GA 30253, you can reach them at 770-957-9106. The store operates Monday through Saturday from 11:00 AM to 7:00 PM and on Sunday from 12:00 PM to 6:00 PM.

The staff is noted for their commitment to excellent customer service, often providing personalized assistance in selecting the perfect engagement ring and other jewelry items. With over 230 reviews available, the service quality has been both praised and criticized by various customers. Many highlight the staff's professionalism, patience, and helpfulness, particularly in guiding clients during the ring selection process. However, some customers have pointed out issues with customer service, citing experiences of rudeness or indifference upon entering the store.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%

Best Review:
A customer praised the exceptional service received from a staff member who was very attentive and knowledgeable, assisting them effectively in their search for an engagement ring.

Worst Review:
Another customer expressed dissatisfaction with the service, mentioning that the staff was unwelcoming and dismissive despite their attempts to seek assistance during their visit.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| Day | Hours |
|-----------|------------------------|
| Monday | 11:00 AM - 7:00 PM |
| Tuesday | 11:00 AM - 7:00 PM |
| Wednesday | 11:00 AM - 7:00 PM |
| Thursday | 11:00 AM - 7:00 PM |
| Friday | 11:00 AM - 7:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 12:00 PM - 6:00 PM |

Staff mentioned: No specific names provided.