Zales Jewelers, located at 800 S Point Blvd, Ste. 94, McDonough, GA 30253, is a well-established jewelry store known for its exceptional engagement ring creation services. With a focus on customer experience, Zales provides a wide range of jewelry, including beautiful engagement rings, necklaces, earrings, and bracelets. The knowledgeable staff, including Tiffany, assists customers with personalized service to create unique and meaningful pieces for their special occasions.
Operating in Henry County, Zales offers services such as custom jewelry design, jewelry repair, cleaning and inspection, and trade-in options for diamond jewelry. The store operates with the flexibility of in-store order pick-up and same-day delivery for select items.
Operating Hours:
- Thursday: 11:00 AM - 7:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Phone: (770) 898-0428
Overall Sentiment from Online Customer Reviews:
Based on the analysis of 152 customer reviews, the overall sentiment is approximately 60% positive, 25% neutral, and 15% negative. Many customers appreciate the knowledgeable and friendly service, while others express concerns about wait times and service consistency.
Best Review:
Samantha noted that the customer service at Zales in McDonough was excellent, highlighting the beautiful jewelry selection and the helpfulness of the staff.
Worst Review:
Charlie shared a frustrating experience where he felt unnoticed by the staff, waiting for acknowledgment while two employees were present, which led him to explore other options for his jewelry needs.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.