KAY Jewelers, located at 3433 Clemson Blvd., Ste. 100, Anderson, SC 29621, is a reputable jewelry store known for its exceptional engagement ring creation and service. With a focus on high-quality jewelry, this location offers services including jewelry maintenance, repairs, custom orders, diamond upgrades, appraisals, and financing options. The staff at this Anderson County store, including dedicated team members like Erin and Cierra, are highlighted for their customer service and knowledge, assisting clients in finding or designing the perfect engagement ring to fit their needs and preferences.

Operating hours are as follows:
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM

Overall, the store has received 148 reviews reflecting a mixed sentiment from customers regarding their experiences.

Overall Sentiment from Online Customer Reviews:
- Positive: 65%
- Neutral: 20%
- Negative: 15%

The positive reviews commonly praise the staff's professionalism and helpfulness in the engagement ring selection process. Conversely, some negative feedback highlights concerns regarding customer service and communication issues.

Best Review:
Grant appreciated the changes in management, stating that the atmosphere has improved significantly and made it a great place to shop.

Worst Review:
Jacky expressed disappointment with the service received, feeling that, despite significant spending, he was treated poorly by the management.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff Members Mentioned: Erin, Cierra