Upscale Jewelry & Pawn, located at 100 Concord Rd, Anderson, SC 29621, specializes in a variety of jewelry and pawn services, including engagement ring creation. The store operates under the new ownership of Andy and his wife, who have been acknowledged for providing excellent customer service. The shop features both new and pre-owned jewelry, catering to different tastes and budgets.

The establishment has garnered mixed reviews, with a total of 25 reviews analyzed. Positive sentiments highlight the friendly atmosphere, with customers appreciating the knowledgeable staff and competitive pricing. Many have noted the attentive service and reasonable negotiation options offered by the owners. However, negative reviews have surfaced, expressing dissatisfaction with customer interactions, citing disrespectful behavior from the staff during visits.

Overall Sentiment from Online Customer Reviews:
- Positive: 52%
- Neutral: 12%
- Negative: 36%

Opening Hours:
- Monday: 9:30 AM - 5:30 PM
- Tuesday: 9:30 AM - 5:30 PM
- Wednesday: 9:30 AM - 5:30 PM
- Thursday: 9:30 AM - 5:30 PM
- Friday: 9:30 AM - 5:30 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed

Staff Members:
- Andy (Owner)

Best Review:
In a positive review, a customer remarked on the excellent service provided by the new owners, Andy and his wife, recognizing their friendly demeanor and commitment to customer satisfaction.

Worst Review:
Conversely, a customer expressed disappointment regarding disrespectful treatment during their visit, leading to a poor experience and ultimately not recommending the shop.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.