Kay Jewelers, located in Kukui Grove Center, Lihue, HI, offers a diverse selection of high-quality engagement rings and exceptional customer service. Situated at 3-2600 Kaumualii Hwy, Suite 1706, Lihue, HI 96766, and reachable at (808) 246-2484, this jewelry store has garnered a reputation for its knowledgeable staff and welcoming atmosphere. The team, led by attentive sales associates like Amber and Teresa, is dedicated to helping customers create the perfect engagement ring, providing guidance through every step of the process. Additionally, Kay Jewelers offers jewelry repair, custom design services, and a wide variety of wedding and fashion jewelry, serving the residents of Kauai County.

Overall, the online customer reviews for Kay Jewelers indicate a generally positive experience, with about 80% positive, 10% neutral, and 10% negative sentiment. Many customers commend the helpful and friendly staff, highlighting their professionalism and knowledge in guiding customers through the selection of engagement rings. However, there are also instances of negative feedback regarding customer service, with some customers reporting unpleasant experiences.

Best Review: Jeff praised the knowledgeable and awesome staff at Kay Jewelers, noting the great service and selection available, and expressing a clear appreciation for the team's assistance.

Worst Review: Trisha described a disappointing experience with a staff member she felt was unprofessional, stating that the interaction left a negative impression.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

| Opening Hours |
|-----------------------|
| Monday: 11 AM - 7 PM |
| Tuesday: 11 AM - 7 PM |
| Wednesday: 11 AM - 7 PM |
| Thursday: 11 AM - 7 PM |
| Friday: 10 AM - 8 PM |
| Saturday: 10 AM - 8 PM |
| Sunday: 12 PM - 6 PM |

Staff members mentioned include Amber and Teresa.