Robert's Jewelry, located in Lihue, HI, specializes in creating custom engagement rings and offers a variety of other jewelry services. The store has been a staple in Kauai county since the 1940s, known for its focus on traditional and custom Hawaiian jewelry. The skilled staff, including the owner Milton, is praised for their knowledgeable service, helping customers select the perfect engagement ring design. The establishment provides various services, including jewelry repairs, tuxedo rentals, and gold buying.

Address: 2976 Kress St, Lihue, HI 96766
Phone: 808-246-4653

Operating Hours:
- Monday: Closed
- Tuesday: 9:30 AM - 5:30 PM
- Wednesday: Closed
- Thursday: 9:30 AM - 5:30 PM
- Friday: 9:30 AM - 5:30 PM
- Saturday: 9:30 AM - 5:00 PM
- Sunday: Closed

Overall Sentiment from Online Customer Reviews:
The reviews reflect a mixed sentiment among customers. Approximately 60% of reviewers expressed positive experiences, noting the quality of the jewelry and the helpfulness of the staff. About 30% had neutral experiences, while 10% reported negative feedback, mainly focusing on customer service issues.

Best Review:
Nancy commended the shop for its high-quality service over the years, emphasizing that it is a must-visit location each time she is in Kauai, highlighting the consistent courtesy and fair prices.

Worst Review:
A customer named John shared disappointment over unfulfilled orders and lack of communication, detailing frustrations with delays and poor customer service, ultimately leading him to contact the Better Business Bureau.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.