Kay Jewelers located at 2727 Fairfield Commons Blvd, Spw 267, Beavercreek, OH 45431-3778, is known for its extensive selection and exceptional engagement ring creation services. With a focus on providing personalized experiences, this jewelry store offers various services, including jewelry maintenance, repair, and custom orders. Customers have praised the knowledgeable staff, such as Rex and Kim, for their professionalism and assistance during the purchasing process.

Overall, with 97 reviews compiled, the sentiment leans towards positive, with approximately 80% of reviews reflecting satisfactory experiences, 15% expressing neutral sentiments, and around 5% indicating negative feedback.

Highlights from the reviews include an appreciation for the friendly staff and their willingness to help customers find the perfect ring. However, some customers have reported issues related to communication and service delays regarding repairs and custom orders.

**Best Review:** Ashley commended the store for its excellent customer service and the quality of the products, stating that they offered lifetime batteries and a large selection.

**Worst Review:** Payton shared a frustrating experience with a staff member who was unprofessional and dismissive when asked about pricing, leaving her feeling undervalued as a customer.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

**Opening Hours:**
| Day | Hours |
|-----------|---------------------|
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 7:00 PM |
| Monday | 10:00 AM - 8:00 PM |

Staff members mentioned include Rex and Kim.