Zales Jewelers, located in the Mall at Fairfield Commons, 2727 Fairfield Commons Blvd E241, Beavercreek, OH 45431, is known for its extensive engagement ring creation services. The store balances a diverse selection of fine jewelry, including rings, necklaces, and bracelets, catering to various tastes and budgets. While the staff's customer service has received mixed reviews, with some customers praising the helpfulness of the associates and others expressing dissatisfaction with service and issues related to orders, the store remains a popular choice for those looking to purchase engagement rings.

Operating in Greene County, Zales Jewelers has gathered a total of 31 reviews, reflecting a range of experiences and sentiments from customers.

Overall Sentiment from Online Customer Reviews:
Positive: 40%
Neutral: 20%
Negative: 40%

Highlighted sentiments include both commendation for specific staff members and frustration regarding customer service experiences.

Best Review: Robert praised the excellent product, service, and atmosphere at Zales Jewelers.
Worst Review: Keri expressed frustration over poor customer service, detailing a hassle regarding double charging for a repair.

**Operating Hours:**
Monday - Thursday: 11:00 AM - 8:00 PM
Friday - Saturday: 10:00 AM - 9:00 PM
Sunday: 12:00 PM - 6:00 PM

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.