KAY Jewelers, located at 4430 Glengarry Dr Ste G 102, Beavercreek, OH 45440, is a notable destination for those seeking fine engagement rings and personalized jewelry services. The store provides a comprehensive range of services including the creation of custom engagement rings, jewelry maintenance, repairs, and appraisals, ensuring each piece holds a unique story. Customers often praise the knowledgeable staff, particularly recognizing the efforts of team members like Carol and Hillary, who are noted for their exceptional customer service and dedication to helping clients find the perfect ring.

The store operates in Greene County and adheres to the following hours:
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM
- Monday: 10:00 AM - 8:00 PM
- Closed Now

KAY Jewelers has garnered 103 online reviews, with a sentiment analysis revealing a generally positive atmosphere. Overall sentiment from online customer reviews:
- Positive: 72%
- Neutral: 15%
- Negative: 13%

The majority of customers appreciate the friendly and attentive service, highlighting the store's welcoming environment and effective problem resolution. However, a few negative reviews indicate concerns about service consistency and communication regarding repair timelines.

Best Review: Debbie Malloy's review highlights the consistent excellent service received at this location, emphasizing the knowledgeable staff and their commitment to customer satisfaction.

Worst Review: Zach G. recounts a disappointing experience, mentioning rude staff and feeling undervalued as a customer while trying to explore purchasing options.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Staff Members:
- Carol
- Hillary