KAY Jewelers located in the Meadowbrook Mall at 2492 Meadowbrook Rd, Bridgeport, WV 26330-9791, is a prominent jewelry store specializing in engagement ring creation and a range of jewelry services. With a phone number of (304) 842-2077, this store prides itself on exceptional customer service, supported by a skilled team known for attentiveness and expertise.

Reviews highlight a dedicated staff and manager, Theresa, who is often praised for her professionalism and knowledge in assisting customers. The store offers various services including jewelry maintenance and repair, custom and special orders, and diamond upgrades, making it a well-rounded option for those looking for engagement rings.

While many customers commend the staff for their friendly and helpful nature, there are a few negative reviews regarding return policies and product issues, indicating a mixed experience for some shoppers.

Overall Sentiment from Online Customer Reviews:
Positive: 83%
Neutral: 10%
Negative: 7%

Opening Hours:
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM

Staff Mentioned:
- Theresa (Store Manager)

Best Review:
Coltin Pethtel praised the store for great prices and an awesome staff, making it his go-to for all jewelry needs.

Worst Review:
Eddie Parsons expressed frustration over a return issue despite having a receipt, feeling the service fell short in resolving his situation.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.