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88% Score | Kay Jewelers Meadowbrook Mall, Bridgeport, WV

KAY Jewelers located in the Meadowbrook Mall at 2492 Meadowbrook Rd, Bridgeport, WV 26330-9791, is a prominent jewelry store specializing in engagement ring creation and a range of jewelry services. With a phone number of (304) 842-2077, this store prides itself on exceptional customer service, supported by a skilled team known for attentiveness and expertise.

Reviews highlight a dedicated staff and manager, Theresa, who is often praised for her professionalism and knowledge in assisting customers. The store offers various services including jewelry maintenance and repair, custom and special orders, and diamond upgrades, making it a well-rounded option for those looking for engagement rings.

While many customers commend the staff for their friendly and helpful nature, there are a few negative reviews regarding return policies and product issues, indicating a mixed experience for some shoppers.

Overall Sentiment from Online Customer Reviews:
Positive: 83%
Neutral: 10%
Negative: 7%

Opening Hours:
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM

Staff Mentioned:
- Theresa (Store Manager)

Best Review:
Coltin Pethtel praised the store for great prices and an awesome staff, making it his go-to for all jewelry needs.

Worst Review:
Eddie Parsons expressed frustration over a return issue despite having a receipt, feeling the service fell short in resolving his situation.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Positivity Score: 88%
Total Customer Feedback Reviewed: 87

Disclaimer:
 Willyou.net is an independent platform providing factual, publicly available information about jewelers. We are not affiliated with, endorsed by, or sponsored by the jeweler listed. Details are for informational purposes only; please verify directly with the jeweler before making decisions. Willyou.net is not responsible for transactions or services provided by the jeweler.
Read our full review of all Kay Jewelers locations here
Kay Jewelers Meadowbrook Mall
Kay Jewelers Meadowbrook Mall
88%
Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.
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Kay Jewelers Meadowbrook Mall
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