Zales Jewelers, located in the Meadowbrook Mall at 2399 Meadowbrook Mall, Ste. 635, Bridgeport, WV 26330-9017, operates within Harrison County and is known for its exceptional engagement ring services. Customers mention a wide selection of beautiful engagement rings and helpful staff who provide personalized assistance throughout the selection and creation process. The store staff includes associates like Jason, who have received praise for their friendly and knowledgeable service.
Operating hours are as follows:
- Monday to Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 6:00 PM
- Phone: (304) 842-8661
Overall, Zales has garnered 134 reviews, reflecting a very positive experience for most customers. Many reviews commend the staff for their exceptional service, particularly Jason, who is highlighted for his helpfulness in guiding customers through their engagement ring choices. However, some feedback indicates issues with the overall company policies, particularly regarding credit services.
Overall Sentiment from Online Customer Reviews:
- Positive: 90%
- Neutral: 5%
- Negative: 5%
Best Review:
Jon mentioned that the pricing and service were excellent, leading to a very pleasant jewelry shopping experience at Zales.
Worst Review:
Doug expressed dissatisfaction with Zales' credit policy, noting confusion and unexpected fees even after settling his account.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Staff Members:**
- Jason
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 134