Located in Bridgeport, Harrison County, Williams Jewelers is a reputable jewelry store specializing in engagement ring creation and exceptional customer service. The store, with its history dating back to 1941, prides itself on its high ethical standards and commitment to quality, highlighted by its status as one of only three Certified Gemologist Appraisers in West Virginia. Customers have reported positive experiences with the knowledgeable staff, especially Tim Williams, who is known for his helpfulness in selecting and maintaining engagement rings.
The shop operates at 113 Steele Street, Bridgeport, WV 26330, and can be reached at (304) 842-7166.
**Overall Sentiment from Online Customer Reviews:**
Positive: 70%
Neutral: 20%
Negative: 10%
A total of 14 reviews were assessed. Many clients praise the quality of merchandise and the personalized service provided, with comments reflecting a strong appreciation for the community-oriented approach of the jeweler. However, there are a few criticisms regarding customer service during busy times.
**Best Review:**
In a positive account, a customer commended Tim for his dedication to helping them choose the right engagement ring and praised the ongoing support for jewelry maintenance after purchase.
**Worst Review:**
A less favorable review pointed out an unpleasant interaction with the owner, who was perceived as rude when asked for a simple watch battery replacement, indicating a need for improved customer relations at busy times.
**Operating Hours:**
| Day | Hours |
|-----------|----------------|
| Monday | Not specified |
| Tuesday | Not specified |
| Wednesday | Not specified |
| Thursday | Not specified |
| Friday | Not specified |
| Saturday | Not specified |
| Sunday | Not specified |
Staff Mentioned: Tim Williams
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 14
Store Phone Number: 3048427166