Kay Jewelers Mesa Mall, Grand Junction CO

KAY Jewelers is a prominent jewelry retailer located in Grand Junction, Colorado, specifically within the Mesa Mall. Known for its comprehensive engagement ring creation services, KAY Jewelers offers a wide range of options for couples looking to commemorate their love. The store provides various services including custom jewelry designs, repairs, and maintenance, ensuring customer's pieces remain exquisite for a lifetime. The staff is generally recognized for being attentive and knowledgeable, with employees like Jodie and Bambi often mentioned for their exceptional customer service.

Address: 2424 U.S. 6, Unit 106, Grand Junction, CO 81505
Phone: (970) 245-3734

Operating Hours:
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 10:00 AM - 8:00 PM

Overall Sentiment from Online Customer Reviews:
The overall sentiment derived from 130 reviews reflects a mix of customer experiences. Positive sentiments account for approximately 72%, neutral for 15%, and negative sentiments at 13%. Many customers commend the professionalism and helpfulness of the staff, while others express dissatisfaction with specific service encounters and customer service wait times.

Best Review:
Melissa praised the excellent service and professionalism of the staff at KAY Jewelers, emphasizing their commitment to customer satisfaction and the quality of the jewelry offered.

Worst Review:
Leiahna expressed frustration over her experience, detailing being ignored for an extended period while waiting for assistance, leading her to choose not to return to the store.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff Members Mentioned:
- Jodie
- Bambi