Thomas Hunn Jewelers, located at 112 N 3rd St, Grand Junction, CO 81501, is well-regarded for its engagement ring creation and exemplary customer service. The jeweler has been a staple in the community since 1985, specializing in custom designs and jewelry repairs. The knowledgeable staff, including owner Niki Hunn, a GIA trained Graduate Gemologist, along with their in-house team of experienced jewelers, is dedicated to providing personalized service and high-quality craftsmanship. Customers rave about the unique designs and the ability to customize pieces to fit their exact preferences.
Operating Hours:
- Tuesday: 9:30 AM - 5:30 PM
- Wednesday: 9:30 AM - 5:30 PM
- Thursday: 9:30 AM - 5:30 PM
- Friday: 9:30 AM - 5:30 PM
- Saturday: 9:30 AM - 1:00 PM
- Monday and Sunday: Closed
Customer feedback reflects a mix of sentiments based on 118 reviews found online.
Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%
Customers appreciate the friendly atmosphere and the attentive service provided by the staff. Many highlight the exceptional quality of the rings and the personalized attention given during the selection and creation process. However, there are mentions of occasional miscommunication regarding services and pricing that have led to mixed experiences for some patrons.
Best Review:
Ashley describes Thomas Hunn Jewelers as a top-notch establishment with exceptional customer service. She highlights the trustworthiness of the staff and their impressive selection of beautiful and unique jewelry, stating it’s worth the two-hour drive she makes.
Worst Review:
Mac expresses dissatisfaction over a resizing issue, feeling misled about the costs involved. He mentions being treated poorly and suggests the situation was handled unprofessionally.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.