Kay Jewelers, located at 601-635 Harry L Dr Suite 79, Johnson City, NY 13790, is a notable destination for engagement ring creation and a variety of jewelry services. With a dedicated focus on customer service, the store is open and operational, offering a range of services including jewelry repair and personalized consultations.

The store operates in Broome County and is known for its knowledgeable staff, who assist customers in selecting the perfect engagement ring and other fine jewelry. Positive customer reviews highlight the professionalism and expertise of the team, often praising the quality of service and the variety of options available. However, some negative feedback has been noted regarding customer service issues at certain times, which indicates there may be variability in experiences.

Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 20%
- Negative: 10%

Hours of Operation:
- Monday to Saturday: 11:00 AM - 7:00 PM
- Sunday: Closed

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Best Review: Eric noted the excellent service and professional staff at the store, indicating a positive overall experience during his visit.

Worst Review: Rose shared a frustrating experience related to customer service at the Oakdale Mall location, pointing out significant areas for improvement.