Zales Jewelers, located at 601-635 Harry L Dr S-57, Johnson City, NY, offers exceptional services for those looking to create a personalized engagement ring. Known for its wide selection of fine jewelry, Zales provides an array of options from engagement rings to necklaces and bracelets. The staff is reputed for their knowledge and customer service, assisting clients in bringing their unique jewelry visions to life.

The store operates in Broome County and can be reached at (607) 797-1592. As a prominent jewelry retailer, Zales aims to meet the needs of customers searching for high-quality diamonds and custom designs.

Overall Sentiment from Online Customer Reviews:
Positive: 25%
Neutral: 25%
Negative: 50%

Customer feedback reveals a mixed atmosphere regarding the service offered. While some customers appreciate the professionalism and helpfulness of the staff, others have faced significant issues with services, particularly related to employee treatment and service quality.

Best Review:
Ray highlighted the great service at Zales when returning a ring, expressing satisfaction with the assistance received from the staff during the purchasing process.

Worst Review:
Rachael criticized Zales for unprofessionalism, particularly regarding employee treatment and issues surrounding W-2 documentation, leading to frustration and dissatisfaction.

Opening Hours:
- Monday to Friday: 10:00 AM - 7:00 PM
- Saturday: 10:00 AM - 7:00 PM
- Sunday: Closed

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.