Kay Jewelers, located at 6000 W Markham St, Little Rock, AR 72205, is a standout jeweler known for its exceptional engagement ring creation and customer service. Operating in Pulaski County, this store offers a wide variety of services including jewelry maintenance, repair, custom orders, diamond upgrades, and gold exchange. With a commitment to providing a superior shopping experience since 1916, the knowledgeable staff is dedicated to assisting customers in selecting the perfect piece for their special moments.

The store has garnered a total of 36 reviews, showcasing a mix of customer experiences.

Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

Positive reviews frequently highlight the outstanding customer service, with staff members like Kaleb and Manar praised for their helpfulness and attentiveness in assisting customers with their needs. Customers have noted exceptional experiences, particularly during the engagement ring selection process.

On the other hand, negative reviews express concerns over quality and experiences with service delays, with at least one customer regretting their choice due to a product issue.

Best Review:
Gireesh commended the location for its remarkable customer service and encouraged others to visit, emphasizing a positive shopping environment.

Worst Review:
Kristie M. criticized the store for damaging her watch during a battery replacement, which led to a frustrating experience due to unsatisfactory repair handling.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

**Store Hours:**
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 11:00 AM - 8:00 PM
- Tuesday: 11:00 AM - 8:00 PM
- Wednesday: 11:00 AM - 8:00 PM
- Thursday: 11:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM

Staff Members: Kaleb, Manar