Kay Jewelers, located at 111 Justice Way, Ste. 123, Pikeville, KY 41501, is a premier destination for engagement ring creation and service. With a strong focus on customer satisfaction, the staff, including praised associates like Abby, Josh, and Zack, consistently deliver exceptional service, making the engagement ring selection process enjoyable and personalized. The team is known for their expertise in helping customers navigate financing options while offering a wide array of beautiful jewelry pieces.

Operating in Pike County, the store provides services such as jewelry maintenance, repair, custom orders, and appraisals, ensuring each piece remains radiant for a lifetime. With 45 total reviews, the sentiment from customers leans positively, showcasing the effective and friendly service provided.

Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%

**Best Review:** Samantha highlighted the helpfulness of the staff, particularly noting how they quickly provided her with a selection of engagement rings tailored to her specific desires, further praising their financing assistance.

**Worst Review:** Brandon expressed frustration regarding his experience with a wedding ring order, detailing challenges he faced when trying to return it, indicating a prolonged issue with the store's system updates.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

| Day | Opening Hours |
|-----------|----------------------|
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 7:00 PM |

Staff members mentioned include Abby, Josh, and Zack.