The Jewelry Doctors, Custom Engagement Rings in Pikeville , KY

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80% Score | The Jewelry Doctors, Pikeville, KY

The Jewelry Doctors, located at 69 Weddington Branch Rd, Pikeville, KY 41501, is a full-service jewelry store offering a variety of services, including engagement ring creation, jewelry repair, and the purchase of gold and silver. Founded by Steve and Rosemary McQuerry, the store is known for its friendly and professional staff who prioritize customer satisfaction, making it an ideal choice for individuals looking to create the perfect engagement ring.

With a total of 19 reviews analyzed, the general sentiment surrounding The Jewelry Doctors can be described as favorable, although there are some mixed experiences. Many customers have praised the store for its exceptional service and quality jewelry, reflecting a positive atmosphere where staff engagement is highly valued. However, there are also some negative reviews concerning service delays and issues with jewelry sizing.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%

**Opening Hours**:
Monday: 10:00 AM - 5:00 PM
Tuesday: 10:00 AM - 5:00 PM
Wednesday: 10:00 AM - 5:00 PM
Thursday: 10:00 AM - 5:00 PM
Friday: 10:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed

**Staff**:
Steve McQuerry
Rosemary McQuerry

Best Review:
A customer named 2161 Buck expressed enthusiasm for the quality and pricing, commending the store as the best jeweler he has encountered, especially highlighting the engagement rings his family purchased.

Worst Review:
Mathew Gore mentioned frustration with a lengthy service delay regarding clock repairs and noted his dissatisfaction with the overall customer service experience.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Positivity Score: 80%
Total Customer Feedback Reviewed: 19

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80%

Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.

A word from the team at The Jewelry Doctors

Located in Kentucky, the mountains are definitely the best place to propose. It offers gorgeous scenery, a romantic atmosphere and of course, nature at its finest!

Throughout the Christmas Season, our jewelry store is the busiest. It starts after Thanksgiving and goes all the way through Christmas. It's a great time to buy a diamond engagement ring and surprise your loved one with a Christmas engagement.

After you've made your selection of what type of engagement ring you want, the wait is around a week or two. We make sure that all our engagement rings are created with you in mind, and exactly what you want for your engagement ring.

We've actually had two different couples propose in our jewelry store, here in Pikeville, Kentucky. It was two different couples at two diffferent times, and both times were memorable for us and our employees. They are special memories.

We see many jewelry sales of the Halo engagement ring at our jewelry store. It's the most popular engagement ring that we sell. The Solitare is also a popular choice, second to the Halo.

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