Kay Jewelers in Plainfield operates at 2656 E Main St., Ste. 191, Plainfield, IN 46168-2736. The store is open from Monday to Saturday, 10:00 AM - 8:00 PM, and on Sunday from 11:00 AM - 7:00 PM. The phone number for inquiries is (317) 838-5859.

This jeweler specializes in creating beautiful engagement rings and is well-regarded for its customer service. With a mission to provide a superior shopping experience, the knowledgeable staff—including notable team members Misty and Amanda—are committed to helping customers find the perfect piece of jewelry. Services offered include custom and special orders, jewelry repairs, and appraisals. The store has a reputation for a welcoming atmosphere, where staff dedicate time to each customer’s needs.

Overall Sentiment from Online Customer Reviews:
Based on over 659 reviews, the overall sentiment is positively skewed. Positive feedback accounts for approximately 88%, neutral sentiment for around 6%, and negative sentiment sits at about 6%. The store's emphasis on customer satisfaction and attentive service is frequently acknowledged by patrons.

Best Review:
In a standout review, a customer named Amanda praised the staff for their exceptional help in selecting a beautiful engagement ring, highlighting the team’s friendliness and knowledge.

Worst Review:
On the downside, a customer named C expressed dissatisfaction with the way their inquiry was handled, noting a lack of acknowledgment upon entering the store, which contrasted with other positive experiences shared.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Operating Hours:**
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM

**Staff Members:**
- Misty
- Amanda