Helzberg Diamonds, located at 2663 E Main St, Suite 500, Plainfield, IN 46168, is renowned for its exceptional engagement ring creation and customer service, catering to the jeweler's needs in Hendricks County. The store offers a variety of services, including in-store and virtual consultations, custom jewelry design, and appraisals, making it a preferred choice for customers seeking personalized jewelry options. Staff members, including Tammy, are frequently praised for their professionalism and extensive knowledge, providing a welcoming atmosphere for couples looking for that perfect engagement ring.

The overall sentiment from online customer reviews reflects a primarily positive experience among clients. Approximately 76% of the reviews indicate satisfaction, while 6% express neutral feelings, and 18% fall into the negative category.

**Customer Reviews Sentiment:**
- Positive: 76%
- Neutral: 6%
- Negative: 18%

Highlight reviews emphasized the store's customer service. With numerous positive mentions of Tammy's assistance in the engagement ring selection process, customers appreciate her guidance and care. Conversely, some reviews pointed out issues with management's treatment of staff and customers, leading to disappointment during visits.

Best Review:
Cody highlighted his experience with Tammy, noting her expertise and dedication helped him find the perfect engagement ring while ensuring the repair service restored the ring to its original beauty.

Worst Review:
Julie expressed dissatisfaction regarding the treatment of both customers and employees by the store's management, describing a notable lack of respect during her interactions.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

**Store Hours:**
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 11:00 AM - 7:00 PM
- Saturday: 11:00 AM - 7:00 PM
- Sunday: 12:00 PM - 5:00 PM

Staff Mentioned: Tammy