HomeStore LocatorINPlainfieldZales Jewelers - Metropolis
69.5% Score | Zales Jewelers - Metropolis Plainfield IN

Zales Jewelers, located at 360 Market Place Mile, Ste. 105, Plainfield, IN 46168, offers a wide range of services specializing in engagement ring creation. With their extensive variety of diamond and precious jewelry, customers can expect personalized service from knowledgeable staff. Services available include custom jewelry design, jewelry and watch repair, cleaning and inspection, as well as trade-in and upgrade options. The staff is noted for their friendliness and expertise, making it a reliable choice for couples looking for the perfect engagement ring.

Operating in Hendricks County, Zales operates under the management of Abby, who has received praise for her attentive customer service.

Overall sentiment from online customer reviews:
- Positive: 58%
- Neutral: 23%
- Negative: 19%

Zales Jewelers has a total of 171 reviews analyzed, showing a balanced mix of experiences. Many customers highlight the exceptional customer service, particularly praising the staff's attention to detail and knowledge during the purchasing process. However, some reviews mention dissatisfaction regarding customer service during busy times and challenges with order and repair issues.

**Best Review:** Hannah commended the staff for their thoroughness and amazing customer service when searching for new jewelry, reflecting a positive shopping experience.

**Worst Review:** A review from Kyle expressed frustration over racial profiling experienced while shopping, leading to a lack of attention and service.

| Opening Hours |
|-------------------|
| Thursday: 11:00 AM - 7:00 PM |
| Friday: 10:00 AM - 8:00 PM |
| Saturday: 10:00 AM - 8:00 PM |
| Sunday: 12:00 PM - 6:00 PM |
| Monday: 11:00 AM - 7:00 PM |
| Tuesday: 11:00 AM - 7:00 PM |
| Wednesday: 11:00 AM - 7:00 PM |

Staff: Abby

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*

Positivity Score: 69.5%
Total Customer Feedback Reviewed: 171

Disclaimer:
 Willyou.net is an independent platform providing factual, publicly available information about jewelers. We are not affiliated with, endorsed by, or sponsored by the jeweler listed. Details are for informational purposes only; please verify directly with the jeweler before making decisions. Willyou.net is not responsible for transactions or services provided by the jeweler.
Read our full review of all Zales Jewelers locations here
Zales Jewelers - Metropolis
Zales Jewelers - Metropolis
69.5%
Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.
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Zales Jewelers - Metropolis
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