Zales Jewelers, located at 360 Market Place Mile, Ste. 105, Plainfield, IN 46168, offers a wide range of services specializing in engagement ring creation. With their extensive variety of diamond and precious jewelry, customers can expect personalized service from knowledgeable staff. Services available include custom jewelry design, jewelry and watch repair, cleaning and inspection, as well as trade-in and upgrade options. The staff is noted for their friendliness and expertise, making it a reliable choice for couples looking for the perfect engagement ring.

Operating in Hendricks County, Zales operates under the management of Abby, who has received praise for her attentive customer service.

Overall sentiment from online customer reviews:
- Positive: 58%
- Neutral: 23%
- Negative: 19%

Zales Jewelers has a total of 171 reviews analyzed, showing a balanced mix of experiences. Many customers highlight the exceptional customer service, particularly praising the staff's attention to detail and knowledge during the purchasing process. However, some reviews mention dissatisfaction regarding customer service during busy times and challenges with order and repair issues.

**Best Review:** Hannah commended the staff for their thoroughness and amazing customer service when searching for new jewelry, reflecting a positive shopping experience.

**Worst Review:** A review from Kyle expressed frustration over racial profiling experienced while shopping, leading to a lack of attention and service.

| Opening Hours |
|-------------------|
| Thursday: 11:00 AM - 7:00 PM |
| Friday: 10:00 AM - 8:00 PM |
| Saturday: 10:00 AM - 8:00 PM |
| Sunday: 12:00 PM - 6:00 PM |
| Monday: 11:00 AM - 7:00 PM |
| Tuesday: 11:00 AM - 7:00 PM |
| Wednesday: 11:00 AM - 7:00 PM |

Staff: Abby

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*