Kay Jewelers located at 3084 S. Homer Blvd., Spc. 3084, Sanford, NC 27332, offers a range of services focusing on engagement ring creation and jewelry maintenance. With a phone number of +1 919-708-7859, their knowledgeable staff assists customers in crafting and selecting personalized engagement rings and other fine jewelry pieces. They are known for their commitment to providing a superior shopping experience while ensuring customer satisfaction through attentive service.

The store operates in Lee County and boasts a strong selection of engagement and wedding jewelry, timepieces, and repair services. Customers have provided feedback on their experiences, reporting both positive and negative encounters.

Overall Sentiment from Online Customer Reviews:
The overall sentiment from online reviews indicates a considerable satisfaction with the service provided, reflected in a positive sentiment score of 75%, neutral at 10%, and negative at 15%.

Highlights from reviews suggest many customers appreciate the knowledgeable and friendly staff who go above and beyond to assist, particularly in creating custom rings. However, some individuals have expressed frustration over inconsistent service experiences.

Best Review: Margaret noted her satisfaction with purchases and highlighted the personal, non-pushy atmosphere created by the staff, which made her feel valued as a customer.

Worst Review: Kassidy experienced difficulty with a ring resizing service and was unhappy about the lack of resolution regarding a refund when their request could not be fulfilled.

**Operating Hours:**
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM
- Monday: 10:00 AM - 8:00 PM

Staff members mentioned include Ashley, the store manager, and other dedicated staff who have made notable impressions on customers.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.