Lucas Jewelry & Repair, located at 1821 S Horner Blvd, Sanford, NC 27330, is a charming and family-owned jewelry store that specializes in engagement ring creation and exceptional customer service. This store has garnered significant praise for its attentive staff and craftsmanship, making it a popular choice in Lee County for couples seeking the perfect engagement ring. Their services include a wide range of custom jewelry creations, jewelry repairs, and watch servicing.
The store operates under convenient hours:
- Monday: 9:00 AM - 5:00 PM
- Tuesday: 9:00 AM - 5:00 PM
- Wednesday: 9:00 AM - 5:00 PM
- Thursday: 9:00 AM - 5:00 PM
- Friday: 9:00 AM - 5:00 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed
The reviews from 33 customers show an overall positive sentiment, with approximately 94% expressing satisfaction and appreciation for the services provided, while about 6% mentioned issues.
Positive feedback highlights the friendly and patient nature of the staff, as well as their ability to create stunning and quality engagement rings. Customers often comment on feeling valued and welcome, particularly noting staff members for their professionalism and helpfulness. On the other hand, a few negative reviews indicate concerns over pricing, with one customer feeling they were overcharged for a repair.
Best Review:
James noted the excellent work and prices at Lucas Jewelry & Repair, emphasizing the friendly service as a highlight of his experience.
Worst Review:
Mercedes expressed disappointment with perceived overcharging for a repair service, sharing her frustration about the experience.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 97%
Total Customer Feedback Reviewed: 33
Store Phone Number: 9197743036