KAY Jewelers, located at 1781-C Martin Luther King Blvd., Houma Crossing, Houma, LA 70360, is a renowned establishment specializing in jewelry, particularly engagement ring creation. Customers can reach the store at (985) 580-2310. The store operates with the following hours:

| Day | Hours |
|-----------|-------------------|
| Monday | 11:00 AM - 7:00 PM |
| Tuesday | 11:00 AM - 7:00 PM |
| Wednesday | 11:00 AM - 7:00 PM |
| Thursday | 11:00 AM - 7:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 12:00 PM - 6:00 PM |

The store is well-regarded in Terrebonne County for its exceptional customer service and dedication to helping customers find their ideal engagement rings. Feedback highlights the knowledgeable staff who are attentive and eager to assist in making the purchasing process both informative and enjoyable. Reviews often mention that the employees, such as Brenda Harris and Loretta, go above and beyond in ensuring customer satisfaction, creating a welcoming atmosphere for shoppers.

However, not all feedback is positive. Some customers have expressed dissatisfaction concerning the timeliness and professionalism of service during jewelry repairs, indicating varied levels of experiences among patrons.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Best Review: Gary praised the excellent service and salesmanship at KAY Jewelers, indicating a highly satisfactory shopping experience.

Worst Review: Vivi noted issues with the repair service, expressing concerns over the professionalism and timeliness despite the staff being friendly.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.